55bm Casino Terms & Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "You") and 55bm Casino ("55bm," "we," "us," or "our"), governing your access to and use of the 55bm online gaming platform available at https://55bm.one and all associated subdomains, mobile browser versions, and applications (collectively, the "Platform").

55bm Casino operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), which is the regulatory authority for online gaming in the Republic of the Philippines. Our operations are conducted in full compliance with applicable Philippine gaming laws and PAGCOR's regulatory standards.

By registering an account, making a deposit, placing a bet, or otherwise accessing any feature of the 55bm Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

Eligibility & Age Restriction

Access to and use of the 55bm Casino Platform is subject to strict eligibility requirements mandated by PAGCOR regulations and Philippine law:

• Minimum Age: You must be at least twenty-one (21) years of age to register an account or engage in any form of real-money gambling on 55bm. This minimum age requirement is a non-negotiable PAGCOR regulatory condition.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is permitted under applicable law. It is your sole responsibility to determine whether gambling is legal in your location before using the Platform.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Philippines or your country of residence.
• Exclusion Lists: You must not be listed on any self-exclusion register, PAGCOR exclusion list, or any other exclusion list maintained by 55bm. If you have previously self-excluded from 55bm, you are prohibited from creating a new account.
• One Account Per Person: Only one (1) 55bm account is permitted per individual player. Opening multiple accounts is strictly prohibited and will result in all accounts being suspended and balances forfeited.

Account Registration & Verification

To use real-money features on 55bm, you must complete the registration process and provide accurate, complete, and current information. You agree to the following:

1. You will provide your true legal name, valid Philippine mobile number, active email address, and accurate date of birth during registration.
2. You will complete the KYC verification process by submitting a valid government-issued Philippine identification document (PhilSys National ID, passport, driver's license, or other PAGCOR-approved document) when requested by 55bm.
3. You are responsible for maintaining the confidentiality of your 55bm account credentials. You must not share your username or password with any other person. 55bm will not be liable for any losses resulting from unauthorized account access caused by your failure to maintain credential security.
4. You must promptly notify 55bm's customer support if you suspect unauthorized access to your account.
5. 55bm reserves the right to refuse registration, suspend, or close any account at its sole discretion, particularly where eligibility requirements are not met or where fraudulent activity is suspected.

Deposits & Withdrawals

All financial transactions on the 55bm Platform are conducted in Philippine Peso (PHP). The following terms govern all deposits and withdrawals:

• Accepted Payment Methods: 55bm accepts deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and Visa/Mastercard. Visa and Mastercard are accepted for deposits only.
• Minimum Deposit: The minimum single deposit is ₱100 via GCash and PayMaya, and ₱500 via bank transfer.
• Withdrawal Processing: GCash and PayMaya withdrawals for verified accounts are typically processed within 15 minutes. Bank transfer withdrawals are processed within 1–3 business hours during Philippine banking hours.
• Withdrawal Eligibility: Withdrawals are only available to fully KYC-verified accounts. You must withdraw to a payment method registered in your own name — third-party withdrawals are strictly prohibited.
• Source of Funds: By depositing on 55bm, you confirm that the funds originate from a legitimate source and are not proceeds of criminal activity. 55bm reserves the right to conduct enhanced due diligence on large transactions in compliance with Philippine anti-money laundering laws (AMLA).
• Transaction Limits: Daily, weekly, and monthly transaction limits apply to all 55bm accounts. These limits may vary by player verification tier and are subject to change in compliance with PAGCOR requirements.

Bonuses & Promotions

55bm may offer bonuses, free spins, cashback, and other promotional incentives to eligible players. All bonuses are subject to the following general conditions unless otherwise specified in the individual promotion's terms:

• Bonuses are available to players who meet the eligibility criteria stated in the specific promotion.
• Unless stated otherwise, bonuses are subject to a minimum wagering requirement of thirty times (30x) the bonus amount before any winnings derived from the bonus can be withdrawn.
• Bonuses expire 7 days from the date of issuance unless otherwise stated. Expired bonus funds are forfeited automatically.
• 55bm reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Players found to be abusing bonus offers — including through multi-accounting, collusion, or exploiting technical errors — will have their bonuses voided and accounts suspended.
• Bonuses cannot be transferred between accounts or combined with other offers unless explicitly permitted by the specific promotion terms.

Gameplay Rules & Fairness

All games available on the 55bm Platform operate under the following standards:

• All RNG (Random Number Generator) based games use certified, independently audited RNG technology. Published Return-to-Player (RTP) figures are accurate and independently verified.
• Live dealer games are conducted by trained professional dealers in licensed studios. All live game outcomes are final once the round is closed and confirmed by the dealer or system.
• In the event of a disconnection during a game round, 55bm's system will complete the round in accordance with the game's pre-defined rules. Any interrupted bets will be resolved based on the recorded game state at the time of disconnection.
• If a game round is declared void due to a technical malfunction or error, all bets placed during that round will be refunded to the players' accounts.
• 55bm does not guarantee uninterrupted access to the Platform at all times. Scheduled and unscheduled maintenance periods may cause temporary unavailability of certain games or features.

Prohibited Conduct

The following activities are strictly prohibited on the 55bm Platform. Violation of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:

• Registering more than one account on 55bm.
• Providing false, misleading, or fraudulent registration information.
• Using automated bots, scripts, or other software to interact with the Platform.
• Engaging in any form of collusion with other players or 55bm employees.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Engaging in money laundering or using 55bm to process proceeds of unlawful activity.
• Allowing or assisting another person to use your 55bm account.
• Any conduct that constitutes match-fixing, sports fraud, or manipulation of any sporting event offered on the 55bm sportsbook.

Intellectual Property

All content on the 55bm Platform — including but not limited to software, game engines, graphics, trademarks, logos, text, and interface designs — is the exclusive intellectual property of 55bm or its licensed content providers. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any 55bm content without prior written authorization from 55bm management.

Limitation of Liability

To the maximum extent permitted by Philippine law and PAGCOR regulations:

• 55bm shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform.
• 55bm's total liability to any player in connection with any claim arising from these Terms shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
• 55bm does not guarantee the accuracy of odds, scores, statistics, or other information displayed on the Platform. Such information is provided for entertainment purposes and may be subject to official corrections.
• Nothing in this section limits 55bm's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.

Privacy & Data Protection

55bm collects and processes your personal information in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and PAGCOR's data governance requirements. Your personal data is used solely for account management, identity verification, fraud prevention, regulatory compliance, and improving your 55bm experience. We do not sell your personal data to third parties. For full details on how we handle your information, please review the 55bm Privacy Policy.

Responsible Gaming

55bm is committed to promoting responsible gambling behavior among all players. In compliance with PAGCOR regulations and our own player welfare commitments:

• Players may set deposit limits, loss limits, session time limits, and cool-off periods at any time via their 55bm account settings.
• Players may request a permanent self-exclusion by contacting 55bm support. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.
• 55bm monitors account activity for patterns consistent with problem gambling and may proactively reach out to players showing such patterns.
• Any player who is a registered minor, a designated problem gambler under PAGCOR's national registry, or who has self-excluded must not attempt to access the Platform. 55bm will cooperate fully with PAGCOR in enforcing such restrictions.

For help with gambling-related concerns, please visit the 55bm Responsible Gaming page.

Account Termination & Suspension

55bm reserves the right to suspend or permanently close any player account under the following circumstances, among others:

• Breach of any provision of these Terms.
• Provision of false or fraudulent account information.
• Suspected money laundering, fraud, or other criminal activity.
• Failure to complete KYC verification within the required timeframe.
• Court order, PAGCOR directive, or other legal requirement.
• Player-initiated account closure request.

Upon account closure, any bonus balances are forfeited. Real-money balances subject to no outstanding wagering requirements will be returned to the player via their registered payment method, subject to identity verification, within a reasonable timeframe.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms or your use of the 55bm Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines and, where applicable, the dispute resolution mechanisms of PAGCOR.

Before commencing any formal legal proceedings, you agree to contact 55bm's customer support team to attempt resolution in good faith. 55bm will endeavor to resolve all disputes within fourteen (14) business days of receipt of a formal written complaint.

Amendments to Terms

55bm reserves the right to amend, modify, or replace these Terms at any time at its sole discretion. Material changes to these Terms will be communicated to registered players via email or via a prominent notice on the Platform at least seven (7) days prior to the changes taking effect. Your continued use of the 55bm Platform after the effective date of any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms or your use of the 55bm Platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the 55bm Platform
• Response Time: We aim to respond to all formal written complaints within 2 business days (Philippine time).

For regulatory concerns or complaints not resolved by 55bm's internal process, players may escalate to PAGCOR directly via their official channels.